Quality Improvement Coord

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Location: Woburn, MA
Job ID: 152950-1A
Date Posted: Mar 21, 2019

Job Description

Welcome To

Continuing Care is part of a vibrant and growing health care system, recognized as a trailblazer in medicine and a standard bearer in patient experience. It includes an award-winning academic medical center, a superb constellation of community hospitals, home care services, rehabilitation facilities and more.

We are committed to attracting, developing and retaining top talent in a market long recognized and revered as a global leader in health. With a team approach to care, we encourage learning and growth at all levels, and we offer competitive salaries and benefits. We adhere to the principles of a just and fair work environment for all colleagues, where respect is foundational and performance is rewarded.

About the Job

The Quality Improvement Coordinator serves as a resource for a clinical interdisciplinary team to facilitate and support quality improvement efforts and compliance with regulatory requirements. Analyzes documentation to ensure OASIS accuracy and care plan integration. Monitors clinical processes and outcomes and partners with Clinical Manager to identify opportunities for improvement. Acts as liaison between the business and clinical departments to resolve billing issues. Participates in other Quality Improvement activities as assigned.


Medical Review

  1. Reviews Start of Care and other OASIS timepoint documentation to ensure that the OASIS is completed accurately and that the Plan of Care is reflective of and appropriate to the assessment.  
  2. Demonstrates proficiency in OASIS completion.
  3. Demonstrates proficiency in coding common home care diagnoses.
  4. Assumes responsibility for follow-up on problems or questions related to clinical documentation.
  5. Conducts targeted record reviews to identify trends and discover practices needing improvement.
  6. Practices confidentiality principles set by the agency and federal HIPAA guidelines.


  1. Acts as the qualified documentation and regulatory resource person for assigned team.
  2. Provides ongoing education related to OASIS and OASIS guidelines, including new hires during orientation.
  3. Participates in providing widespread education to clinicians including developing educational documents and tools to comply with documentation, regulatory and clinical best practices.
  4. Makes joint visits with clinicians to evaluate OASIS competency and compliance with agency protocols and procedures.
  5. Attends POD meetings on a regular basis.

Performance Improvement

  1. Partners with clinical manager to promote performance improvement strategies and compliance with best practices.
  2. Participates on committees to develop clinical and documentation standards.
  3. Participates in the Performance Improvement Plan.

Professional Development

  1. Maintains current clinical/OASIS and regulatory knowledge and skills, stays current and informed regarding changes in the field of home health.
  2. Adheres to departmental requirements for required training.
  3. Identifies specific learning needs and goals and collaborates with leadership in developing a plan to meet them